Got questions?

You're in the right place

Whether you're thinking about starting therapy for the first time, curious about how sessions work, or just want to understand a bit more before reaching out, you should find your answer here. Have a scroll or use the shortcuts below to jump to whatever feels most relevant to you right now.

Getting Started

  • The first session is really just a conversation. You don't need to prepare anything, know where you want to start, or arrive with a clear plan.

    Some people come in with something very specific on their mind. Others just know that something feels heavy or stuck, but can't quite put it into words yet. Both are completely fine and both are a perfectly good place to start.

    We'll talk about what's brought you here, what you're hoping to get from therapy, and a little bit about how I work. You can ask me anything, share what feels comfortable, and we'll take it from there. Nothing is expected of you except showing up as you are.

  • If something in your life feels difficult, whether that's anxiety, grief, a relationship, a pattern you keep falling into, or just a quiet sense that something isn't quite right, therapy can help.

    You don't need to be in crisis or have a diagnosis. You don't even need a reason that feels 'big enough. Some of the most meaningful work happens when people come not because things have fallen apart, but because they want to understand themselves better, or finally do something about the thing they've been carrying quietly for a long time.

    If you're unsure, a free discovery call is a gentle place to start, no commitment, just a conversation to see how it feels.

  • It does matter, actually. In the UK, the title 'therapist' or 'counsellor' isn't legally protected. Anyone can use it regardless of their training or qualifications. 'Psychologist' is different. To use that title professionally, I must be registered with the Health and Care Professions Council (HCPC), which requires specific postgraduate training, supervised practice, and adherence to a strict code of conduct.

    This means when you work with me, you have the protection and assurance that comes with a regulated profession, the same standard of accountability you'd expect from a doctor or physiotherapist.

  • Yes, always. Before we begin working together, I offer a free discovery call. It's a chance for you to ask questions, get a sense of how I work, and feel out whether this seems like the right fit. There's no pressure, no expectation, and no obligation to book anything afterwards. It's simply a space to see how it feels because the relationship between you and your therapist really does matter, and it's worth taking the time to get that right.

  • Sessions are £120 for a 50-minute appointment. If you have private health insurance, whether through work or personally, you may well be able to use it to cover the cost. I work with Bupa, AXA Health, Aviva and Vitality. A lot of people don't realise this is an option. It doesn't need to be a work-related reason, it doesn't need to go through HR, and it's confidential. If you have insurance and aren't sure whether it covers therapy or how to access it, get in touch. I'm happy to help you navigate that.

  • Yes, both. Online sessions work well for many people and can be just as effective as meeting face to face. They're often easier to fit around busy lives, caring responsibilities, or simply the comfort of being at home. In-person sessions are available for those who prefer it. We can talk through what feels right for you, there's no right or wrong answer.

  • Yes, absolutely. Online sessions are available to clients based anywhere in the world. Whether you're living abroad long-term, working remotely as a digital nomad, or are an expat navigating life in a new country, distance is not a barrier. All sessions take place via secure video call, and booking is straightforward regardless of where you are based.

  • In many cases, yes. A number of international health insurers cover psychology sessions as part of their plans, including SafetyWing, Cigna Global, and Allianz Care. If you hold one of these policies or a similar international health plan you may be able to claim back the cost of your sessions directly through your insurer.

    It is always worth checking your specific policy details to confirm your mental health coverage before booking.

  • Yes. Online sessions can be arranged to accommodate different time zones where possible. If you are based internationally and are unsure whether suitable appointment times are available for your location, just mention this when you get in touch and I will do my best to find something that works.

  • Most people start with weekly sessions, which helps build momentum and continuity in the early stages of the work. As things progress, some people move to fortnightly, particularly when they're in a steadier place and using the time between sessions to integrate what's come up.

    As for how long, this really depends on what you're bringing and what you're hoping for. Some people find a shorter, focused piece of work gives them what they need. Others prefer longer-term support as they work through deeper patterns or more complex experiences.

    I don't set a fixed number of sessions upfront. We review as we go, and you're always in the driving seat.

  • Life happens and I completely understand that. I just ask for as much notice as possible, so the space can be offered to someone else who may need it. Late cancellations or missed appointments may be charged, but I'll always try to be flexible where I can, and we can sort things out between us.

Cost & Booking

The Therapy

  • I draw from a range of approaches rather than applying one fixed model to everyone, because everyone is different, and what helps one person might not land for another. These include Cognitive Analytic Therapy (CAT), which helps us identify and understand the patterns that keep repeating; Cognitive Behavioural Therapy (CBT); EMDR for trauma; Compassion-Focused Therapy (CFT), which is particularly helpful if you live with a harsh inner critic; counselling; and equine-assisted therapy. I also bring a background in pain management and long-term health conditions from my years in NHS services.

    The approach shifts depending on what you need and that can change as the work evolves. The method always matters less than how it actually feels for you.

  • EMDR stands for Eye Movement Desensitisation and Reprocessing. It sounds more technical than it is. When something traumatic or overwhelming happens, the brain can't always process it fully. The experience gets stored in a raw, unfinished way, which is why certain memories, feelings or physical sensations can still feel so vivid and immediate, even years later. EMDR helps the brain finish the processing it couldn't complete at the time.

    Using gentle, rhythmic side-to-side eye movements (or other bilateral patterns), both sides of the brain stay engaged while you revisit small pieces of what happened. You're not reliving the pain, you're helping your body and mind finally understand that it's over.

    Over time, the memory loses its charge. You might still remember what happened, but it won't hold the same weight. Many people find it genuinely life-changing, particularly when talking alone hasn't quite shifted things.

  • CAT is a collaborative, structured therapy that helps you understand the patterns in your life, the ways of relating to yourself and others that keep repeating, often in ways that cause pain or keep you stuck.

    In CAT, we work together to map out these patterns, understand where they originally came from, and find new ways to respond. It's particularly helpful for people who notice the same dynamics showing up across different relationships, or who feel caught in cycles they can't seem to break.

    The work is thoughtful, grounded and deeply personal, and because we're building understanding together rather than me just 'doing therapy at you,' it tends to feel quite different from other approaches people have tried.

  • Equine-assisted therapy involves working alongside horses as part of the therapeutic process, not riding, just being with them.

    Sometimes that means being in the field and simply watching. Horses have their own social world, they move toward each other, drift apart, stand alone at the edge of the herd. For some people, just quietly observing that is enough to start something. A horse standing apart from the others, or two of them close together, can land in a way that's hard to explain but easy to feel. It mirrors something. And that can be the beginning of a conversation that might never have found its way into a therapy room.

    For those who are ready to be with them more closely, something else happens. Horses are extraordinarily sensitive to what we're actually carrying, not the version of ourselves we present to the world. You can't mask with a horse. Which means things can surface in a field that might take months to reach in a session, and those things can be worked with in a way that feels completely natural rather than forced.

    It's particularly well-suited to children or young people who struggle in traditional settings, people who find sitting still to talk overwhelming, or anyone who needs movement, space, or simply a different starting point before words become possible. Sometimes the most powerful sessions don't happen in a room at all.

  • Yes, and it's something I have specific experience in. I spent a significant part of my career in NHS pain management services, working with people whose emotional and physical wellbeing were deeply intertwined. Chronic pain, fatigue and long-term illness are often made heavier by stress, trauma and the emotional toll of managing something difficult day after day.

    Therapy can help you develop a different relationship with your body, understand how your emotional state affects your physical experience, and find steadier ground alongside whatever you're living with. It doesn't replace medical treatment, but it can make an enormous difference to how you carry it.

  • Yes. I work with both adults and children. For younger clients, or anyone who finds a traditional therapy room difficult, I offer more flexible ways of working,  including outdoor sessions and equine-assisted therapy, which can be particularly helpful for children who need movement and space rather than sitting still to talk. If you're enquiring about support for a child, please do get in touch and we can talk through what might work best.

  • It's an optional layer of support that I offer alongside my psychological work, for those who feel it might be helpful. I work in collaboration with Debbie, a qualified medical herbalist, who creates personalised herbal prescriptions tailored to each individual. The idea is that emotional and physical wellbeing aren't really separate things,  they influence each other constantly.

    When the body has a bit more support, the emotional work often feels lighter. People find they're better able to engage with what comes up in sessions, sleep more deeply, and notice progress more clearly. It's never an expectation and it isn't right for everyone. It simply exists as an option for people who feel their body might need a little support alongside the mind.

  • Debbie is a qualified medical herbalist with a background spanning over two decades in NHS nursing, including high dependency care, pain management, hospice and community settings. Through her practice, Healing Natures Way, she creates personalised herbal prescriptions based on a detailed picture of each person, their physical health, energy, sleep, stress, history and more.

    Debbie and I have worked together for a number of years. We share a very similar philosophy about what genuine, whole-person support looks like, and our approaches complement each other in ways that often surprise people.

  • Absolutely not. This is always your choice and yours alone. Many of the people I work with do therapy on its own, and that's completely right for them.

    The integrated option is there for those who feel it might be helpful; it's never an expectation, never something I'd push, and we'd only explore it if it felt genuinely relevant to what you're bringing and what you're looking for.

  • When the body has support alongside the mind, the emotional work often goes further and feels more manageable, particularly for people who have been depleted for a long time.

    Stress, trauma and years of coping don't just live in our thoughts. They live in the body too, in the tiredness, the tension, the sleep that doesn't quite restore, the sense of running on empty. When both are being cared for together, something shifts. I've seen it many times. Progress feels steadier, sessions feel lighter, and things that might have taken much longer begin to move.

    The therapy itself doesn't change. It simply isn't being done on empty anymore.

  • Herbal tinctures are liquid plant extracts herbs. They're one of the most effective forms of herbal medicine because the body absorbs them quickly, and the potency is far better preserved than in tablet or capsule form.

    Debbie creates a personalised blend for each person based on their individual needs, which might also include things like magnesium or vitamin D where relevant. They are natural so don't taste like your morning smoothie, most people need a little time to get used to them. But the results, for those who stick with it, can be quite remarkable. I take them myself, which means I can honestly talk people through what to expect rather than just recommending something I don't know first-hand.

Mind & Body support

Feeling nervous about therapy

  • Yes. Everything shared in our sessions stays between us. There are a small number of legal and ethical exceptions for example, if I had serious concerns about your safety or the safety of someone else - but in those situations I would always aim to talk with you directly first rather than act without your knowledge wherever possible.

    Confidentiality is something we'll talk through together in our first session, so you feel clear and settled about how it works before we begin.

  • Both of these are really important things to name, and I'm glad people ask. The relationship between a therapist and client is one of the biggest factors in whether therapy works, sometimes more than the approach itself. If after our initial sessions it doesn't feel like the right fit, that's completely okay to say. I'd far rather you find support that works than continue with something that doesn't feel right. I can help point you in the direction of someone who might suit you better.

    As for previous therapy not working, it doesn't mean therapy can't work for you. Sometimes it's the approach, sometimes the relationship, sometimes the timing just wasn't right. I don't work from a single fixed model, I adapt to what you need, and I pay close attention to how the work is landing. If something isn't working, I want to know. That's part of how we make it better.

  • No. We always go at your pace. Some people find it helpful to explore past experiences and understand how they've shaped who they are today. Others prefer to focus on the present, what's happening now and how to move forward from here. Both are valid, and both can bring real change.

    There's no expectation to go anywhere before you feel ready. Readiness isn't something you arrive with, it's something we build together, gradually, in a space that feels safe enough for that to happen. The door to anything is always yours to open.

Still got a question?

If there's something on your mind that isn't covered here, please don't hesitate to reach out. You're also very welcome to book a free call. It's a gentle, no-pressure conversation where you can ask anything, get a feel for how I work, and see whether this feels like the right step for you.